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FAQ

Questions worth a real answer.

Straight answers about what Strategia is, what it is not, and how it differs from a general-purpose strategy tool. If a question is missing, please get in touch.

01

General

Strategia is a strategy execution platform that connects to the systems you already run, pulls KPI metrics on the schedule each one needs, and routes them through accountable owners and a customizable approval workflow. Goals carry a full RACI matrix (Sponsor, Owner, Primary Contributor, Secondary Contributor, Consulted, Informed), every metric has an audit trail, and ISO 9001:2015 clause mapping is built into each KPI for organizations that need it. Bilingual English / Arabic from the ground up, with full right-to-left support, built for the MENA region.

A strategy management system is the system of record for executing strategy: one place to define objectives, KPIs, and initiatives, cascade them across the organization, and track progress against them. It is also called strategy management software, or an Enterprise Strategy Management (ESM) platform. Strategia is a strategy management system built for execution — KPIs that pull their own data from any API on schedule, a RACI matrix on every goal, a configurable approval workflow, ISO 9001:2015 clause mapping, and full English / Arabic support — so leadership sees live truth instead of a reconciled spreadsheet.

Strategia is built for organizations where disciplined execution matters: government agencies aligning to national vision targets, universities tracking accreditation alongside academic KPIs, and enterprises maintaining ISO certification while cascading corporate strategy. It is an especially good fit for organizations in the MENA region, thanks to native Arabic and full right-to-left support throughout.

Strategia supports the Balanced Scorecard, with four perspectives, weighted strategic themes, and visual cause-and-effect strategy maps. It also supports OKRs, with quarterly and annual cycles, weekly check-in reminders, and confidence tracking, as well as SMART goals with clear roles and milestones. Most customers use the Balanced Scorecard for strategic structure and OKRs for execution rhythm.

Strategia is currently in early-access pilot programs. Pricing is agreed for each pilot based on the size of the organization, its sector, and the deployment options it needs (hosted or on-premise). We will publish standard pricing once the pilots are complete. Please contact us to discuss what you need.

Strategia is in early-access deployment with pilot partners. It is backed by an extensive automated test suite, covers the OWASP Top 10 security risks, and gives every customer a fully isolated environment. We are deliberately limiting onboarding while we work closely with early-access partners on real deployments.

02

Features & capabilities

Most platforms treat a KPI as a label on a number. Strategia treats it as a full lifecycle: SMART scoring with a detailed rubric rather than a pass-or-fail mark, target bands with warning and critical thresholds rather than all-or-nothing math, categorized reason codes for under-performance, weighted roll-ups across the org chart, automatic escalations when a threshold is breached, and ISO 9001:2015 clause mapping built into every KPI. The KPI module is at the heart of the platform — the dedicated KPI module page has the full walkthrough.

Every KPI in Strategia moves through four clear stages — draft, active, archived, and retired — with a full version history. A KPI in draft does not count toward roll-ups. An active KPI has a tracking status — on track, at risk, or off track — worked out from its target bands. An archived KPI keeps its history but is no longer collected. A retired KPI is formally closed, with the reason recorded. Retiring a KPI is a documented decision, never a quiet deletion.

Every goal in Strategia carries a named stakeholder for each of six roles: Sponsor (the executive owner), Owner (the primary responsible party), Primary Contributor and Secondary Contributor (the execution team), Consulted (advisory input), and Informed (status only). These assignments cascade into KPI ownership, metric submission, and the approval chain — so notifications, escalations, and overdue flags all route to the right person automatically, without a separate setup. A goal-by-goal stakeholder view surfaces accountability gaps before they cost you a quarter, and every reassignment is recorded in the audit trail with the reason captured.

Strategia's approval workflow is a configurable two-level cycle: department-level validation, then strategy-owner approval, with SLAs you can tune per role. The cycle applies to every metric — whether submitted by a person or pulled by the scheduler. Auto-skip rules prevent self-approval when the validator and submitter are the same person. Bulk approval is supported for routine submissions; single-record review is supported for sensitive KPIs. Categorized reason codes are captured on every rejection or under-performance, and the full history — every approval, rejection, skip, and resubmission — is stamped with actor and time. Escalations route automatically when a threshold is breached.

Every Monday morning, Strategia sends a check-in reminder to the owners of KPIs marked as "committed" rather than "aspirational". Each owner updates a confidence level for their committed KPIs. If a check-in is missed for more than seven days, an overdue flag appears on the KPI. And if a KPI crosses a target band, an escalation is raised automatically — to the manager, director, or executive — with the response time tracked.

Strategy cascades from vision and weighted strategic themes — which together total 100% — into SMART goals, then into KPIs, and finally into the metrics beneath them. Each level uses weights from 0 to 10 to roll up, so a department's contribution to a corporate goal is defined precisely rather than assumed. Visual alignment trees show how everything connects across the cascade.

Alongside the executive, Balanced Scorecard, and OKR dashboards, Strategia includes bilingual KPI summaries — one to three sentences that explain a KPI's state in plain English or Arabic — anomaly detection on metric history, a correlation view that shows which KPIs drive which strategic outcomes, and a needs-attention feed that brings together overdue updates, at-risk KPIs, pending approvals, and open escalations. The Balanced Scorecard strategy map shows visual cause-and-effect arrows between perspectives.

Strategia generates three reports from the same calculations: an executive report with strategic framing, an operational report focused on workflow, and a quality report built for quality reviews and kept separate from the executive view. Reports export to PDF and Excel with bilingual layouts, can be scheduled for automatic delivery, and can be filtered by ISO clause to assemble an audit pack.

03

Security & compliance

Strategia is built for organizations that get audited. Each customer gets their own dedicated database, kept genuinely separate from every other customer's data. Sign-in includes two-factor authentication through standard authenticator apps, and access is governed by 145 fine-grained permissions enforced through 22 authorization policies. Connections use TLS 1.3, and data is encrypted while it is stored. Layered defenses cover the OWASP Top 10 security risks, with dedicated safeguards for security headers and input handling.

Every customer in Strategia gets their own dedicated database, kept genuinely separate from every other customer's data. The shared records hold only account details and billing information; they never contain a customer's KPI or strategic data. Each organization is identified by its own domain, and notifications always stay within the right organization, so nothing can cross over between customers.

Yes. Strategia supports two-factor authentication that works with any standard authenticator app. It is available for every account, and an organization can require it for administrative roles.

Every KPI in Strategia carries an ISO 9001:2015 clause field, along with the process it belongs to and a documented data collection method. Because reports can be filtered by clause, preparing for an audit takes a few clicks rather than a whole project. The audit trail covers more than 44 types of action — changes of state, changes of value, and approvals across the platform — giving auditors the unalterable history they expect. The quality report is built specifically for quality reviews and kept separate from the executive dashboards.

Strategia is built around ISO 9001:2015, with clause mapping at the KPI level. It supports the audit-trail and document-control requirements common to ISO certification, internal audit, and compliance in regulated industries. We are happy to discuss specific frameworks — such as NIST, GDPR data handling, or sector-specific regulations — during your evaluation.

04

Integration

Yes — in both directions. Strategia connects to any REST API your team runs (CRM, ERP, finance system, HR, learning systems, custom internal tools), with basic, bearer, API key, or OAuth 2.0 authentication and credentials encrypted at rest. JSON path extraction maps any response field straight to a KPI metric. For systems that prefer to push data in, Strategia exposes its own REST API at /api/v1/goals and /api/v1/kpis. For data that does not live in an API, the CSV and Excel import runs every row through the same checks as manual entry, with any invalid rows returned and the errors explained.

Inbound: Strategia pulls metric values from any REST API on the schedule each KPI needs. It supports GET, POST, PUT, PATCH, and DELETE, and authenticates with basic credentials, bearer tokens, API keys, or OAuth 2.0 — all credentials encrypted at rest. JSON path extraction maps any field in the response straight to a KPI metric, with type conversion built in. Outbound: Strategia exposes its own REST API at /api/v1/goals and /api/v1/kpis, with scoped personal access tokens per integration and a full audit trail of every call. Connection health is monitored, with automatic retries on failure and alerts on persistent breaks.

Yes — pulling KPIs by API is the core of how Strategia works. Each KPI can be wired to any REST API your team runs (CRM, ERP, finance, HR, custom internal tools), authenticated with basic, bearer, API key, or OAuth 2.0 credentials encrypted at rest. JSON path extraction maps any field in the response straight to a KPI metric, and the metric scheduler refreshes it on the cadence that KPI needs — daily, weekly, monthly, quarterly, or yearly — dropping each value into your approval workflow automatically. No spreadsheets and no manual re-keying: the KPI collects its own data.

Every KPI in Strategia can be set to automatic collection, with an update cadence — daily, weekly, monthly, quarterly, or yearly — that matches what the metric actually needs. A queued, tenant-aware sync job runs each KPI on its own schedule, pulls the latest value from the connected API, and drops the resulting metric straight into the configured approval workflow. The system tracks when each KPI was last synced, retries on failure, and gives you a clear view of which KPIs are auto-collected versus those that still need a human submission. Manual override is always available — trigger a one-off pull, pause a KPI, or rerun a failed sync at any time.

Strategia provides REST APIs for goals, KPIs, metrics, targets, and user management. They use scoped personal access tokens, are fully documented (Swagger / l5-swagger), follow standard conventions, and can be issued per integration so each connection has its own credential. Outbound endpoints sit at /api/v1/goals and /api/v1/kpis; rate limits are set to 60 / 120 / 300 requests per minute depending on the role behind the token.

05

Languages & localization

Yes, fully. Arabic and English are treated as equals throughout — every screen, every notification, every label. KPI summaries are generated in both languages, and reports and exports (PDF and Excel) are produced with proper Arabic typography. Each organization has a default language, and any user can change it for their own account.

Yes. Right-to-left is treated as a proper layout in its own right, not a mirrored shortcut. Navigation, forms, dashboards, charts, strategy maps, and reports all display correctly from right to left, and Arabic dates and numbers are formatted appropriately throughout.

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